Orange Envelopes in My Mailbox
Placed in Money Maker |-->
Now that I’ve been “defrauded” a couple of times now in the two years since I’ve been in business, I’ve become wary of going to my mailbox. I’m afraid of the big orange envelopes that signify I’ve been defrauded yet again. It is really discouraging to an entrepreneur who is just trying to make a living. It’s an absolute shame that there are people out there who care nothing about what their actions will do to another person. There are really sick people out there.
Through hard learning, I’ve come to the conclusion that there are lots of ways to protect yourself, but no matter what, there will always be those who know how to slip through the cracks. It’s not the end of the world, but for small businesses, being on the receiving end of fraud can break a business that’s struggling.
If you are still on the small end of your business, meaning your business still has a long way to grow to become BIG, do like I do and check every transaction. When you are receiving credit card information, make sure that everything matches to the credit card bank’s records. Perhaps fraudsters will have submitted everything right. Since that can be the case, especially on larger purchases, contact the purchaser directly.
Be sure that they actually intended to make that purchase. You don’t have to use the phone number or email address submitted with the transaction. You can check white pages and punch in the address to see what phone number comes up. If it is not the same, that doesn’t necessarily mean fraud. It just means that, perhaps a business phone number or cell number was used. Either way, contact the phone number listed in the white pages. Leave a message. Explain that you want to thank the customer for their purchase and would like to go over it with them. You’d be surprised at what you might find out.
Not everyone is out to defraud you. In fact, the majority of the time the transactions are legitimate, but every now and then you will come across someone who was completely unaware that their card was used. That’s when you’ve protected yourself.
On another topic, anyone know where I can get a good video card? I had to buy another monitor the other day and I might need a new card to upgrade my graphics. Until next time.
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