Credit Card Verifications - What is Your Policy?
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Before I get on this topic, I’ve had dieting on my mind of late and have been tempted to try diet pills. I see them advertised all the time in the store. I’m just too afraid to try them, even the so called, “natural” or “organic” diet pills. Even pills like Orovo have passed my mind. What do you think of diet pills?
OK, now back to the title of this post…Verifying credit cards are being used by their proper owners is difficult, to say the least, when you are in e-commerce. Your rarely get to compare personal identification and signatures with the credit cards submitted. However, there are certain things in place that can help. I use a credit card verification processor that makes sure the address, zip code and cvv code provided by the credit card bank holder match with what is submitted.
On the other hand, even that is sometimes not enough to protect you from fraud. You also have to make it a policy to make contact with the purchasers if their purchase is over a certain amount of money. You have to decide what is comfortable for you in the event of fraud. For example, I sell children’s toys and some are quite expensive. I have decided that if the purchase is over $300, I am going to personally try to make contact with the purchaser to verify their information.
The reason this extra step is helpful to a small business is that you are able to touch base with someone. Sometimes, just that phone call will help you determine if their purchase was fraudulent or not. Some fraudsters are very savvy and will even pass this process, but every attempt to make contact is necessary. You may find that the person on the other end has no idea they made a purchase. That will save you the headache of losing the money, the product and the shipping expenses. Believe me, it’s worth it.
Security Issues and Credit Card Fraud
A few months back, I had an issue with a customer who paid for her order with a stolen credit card. Since then, happily, she is in jail, but I am still out the product and the funds that I had to...
Security Issues and Credit Card Fraud
A few months back, I had an issue with a customer who paid for her order with a stolen credit card. Since then, happily, she is in jail, but I am still out the product and the funds that I had to...
Credit Card Verifications - What is Your Policy?
Before I get on this topic, I've had dieting on my mind of late and have been tempted to try diet pills. I see them advertised all the time in the store. I'm just too afraid to try them, even the so...
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